Common questions

It means you get outside experts to help with staff stuff—handbooks, hiring, workplace issues, and keeping people—so you can focus on food and guests instead of HR fires.

Multi-unit restaurant groups and operators who need professional HR without standing up a full internal HR department. We also work with single-location concepts preparing to scale.

High turnover costs, inconsistent onboarding, multi-state/city labor compliance risk, messy employee disputes, weak people systems (evaluations, coaching, promotion paths), and owners stuck doing HR after midnight.

Published packages start at $500/month (Essential), $1,500/month (Professional), and $3,000/month (Enterprise). Final scope is set in a written agreement after we understand locations, states, and risk profile.

No. We provide HR management and compliance support. We are not a law firm. For legal questions specific to your situation, use qualified employment counsel.

Yes—multi-unit and multi-jurisdiction complexity is a core reason operators outsource. We’ll map your footprint and prioritize policies, training, and processes accordingly.

Book a free 30-minute consult. If we’re a fit, we align on package scope, data access, and a kickoff plan. Timeline depends on urgency and how quickly we receive the materials we need.

Use the live scheduler at touchstone.business/book (Central Time) or email [email protected].

Yes—marketing is a core Touchstone service, not a bolt-on. We help with Google Business, ads, reviews, social, and tracking for restaurant owners with one location or many. See marketing plans or the full overview.